My intention is not to write a review of The Phoenix Project, but to rather express one of my key take aways form the book.
I recently wrote an article about how Agile implementations ( Agile is like a Fish Pond)often fail due to lack of change facilitation and understanding of the real value, from senior managers. In the Phoenix Project, one of the biggest influence in the positive changes the company made, was that change originated and was driven / facilitated from a senior management level. Management understood the value of why and how they needed to change. As a result, they were able to provide the teams with all the support they needed, so that the teams could just get on with doing what they do best. Too often the teams understand the value of changing the way the work, yet send so much time trying to convince other areas of the business to support this new way of working, or constantly fighting red tape.
I highly recommend anyone involved in change within an organisation, weather its IT change projects, changes in the way IT or any other teams work, read this book.